Student-Contributed Wiki

An awesome team of students from our education program made this wiki.

When I hold down the power button, my camera won’t turn on.

They may be dead or low on power. Change both batteries to prevent mixing fully charged batteries with dead batteries. See how to replace the batteries in the battery replacement guide.

If your device still will not turn on, read on.

Are the the batteries positioned in the correct way? Sometimes the batteries are put in the wrong way. Check the back of the battery case or manual to see the correct positions. Battery positions are indicated by a “’+’” and “’-’” sign.

I’d like to take a photo using flash but the flash doesn’t go off when I take the photo.

Apply a little pressure on the button to dislodge it and the button should become loose.

If your flash still does not go off, read on.

Sometimes the buttons become sticky because of dirt or debris that may get caught on the sides of the button. You can loosen the dirt and debris by adding a small amount of alcohol to a cotton swab and gently clean around the button.

I would like to take a photo using the front display, but the screen is blank.

The setting and mechanics of the device may need to refresh and the front display may turn back on again.

If the front display still does not turn on, read on.

If the device had experienced any drops or potential damages, the front casing could be blocking the wiring connected to the front display. To see how to replace the front casing, see the front casing replacement guide.

All of my photos are coming out with a big line across the picture, in the same area.

There are products you can buy that fill in minor scratches on lenses. To read more about these products, see this link.

Dust and dirt particles can hinder the quality of the photos. You can clean the lens my dampening a cotton swab and clean the lens with light pressure. ===

When I’m walking around, the cloth wrist straps detaches from the camera and falls off.

When you are walking around holding the camera by the wrist strap, be sure that you are securing the wrist strap with your hands as well. The strap can easily slide off of your wrist if you do not hold the strap in your hand.

If the wrist strap still falls off, read on.

The black plastic strap hook that holds the wrist strap may be damaged. See the strap hook replacement guide.