Difficulty

Moderate

Steps

8

Time Required

                          15 - 30 minutes            

Sections

5

  • Adjust Eye Tube Relief
  • 1 step
  • Head Strap Clip
  • 1 step
  • Face Gasket
  • 1 step
  • Tether and Trident Cable
  • 2 steps
  • Face Gasket Bezel
  • 3 steps

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Introduction

Power off and unplug your Index before you begin your repair.

What you need

Step 1

              Adjust the eye tube relief               
  • Twist the eye tube relief knob clockwise to fully extend it.

Twist the eye tube relief knob clockwise to fully extend it.

1024

Step 2

              Remove the head strap clip               
  • Insert the flat end of a spudger in between the bottom of the head strap clip and the head strap padding.
  • Pry up on the head strap clip until it is unclipped from the head strap.
  • To reinstall, first locate the recesses on the head strap for mounting the clip. Next, align the clip with the recesses, verify the tether cable is threaded through the clip, then simply press the clip back into place.

Insert the flat end of a spudger in between the bottom of the head strap clip and the head strap padding.

Pry up on the head strap clip until it is unclipped from the head strap.

To reinstall, first locate the recesses on the head strap for mounting the clip. Next, align the clip with the recesses, verify the tether cable is threaded through the clip, then simply press the clip back into place.

Step 3

              Remove the face gasket               
  • Use your hand to gently pull the face gasket straight off of the headset.
  • The face gasket is held in place by four magnets that secure to screws in the face bezel.
  • Before installing a face gasket, ensure the four screws securing the face gasket bezel are installed. Otherwise, the face gasket will not stay in place.

Use your hand to gently pull the face gasket straight off of the headset.

The face gasket is held in place by four magnets that secure to screws in the face bezel.

Before installing a face gasket, ensure the four screws securing the face gasket bezel are installed. Otherwise, the face gasket will not stay in place.

Step 4

              Separate the cable from the head strap guide               
  • Use your fingers to pull the tether cable straight up off of the head strap cable guide.

Use your fingers to pull the tether cable straight up off of the head strap cable guide.

Step 5

              Disconnect the tether cable               
  • Pull the tether cable straight back out of the headset.

Pull the tether cable straight back out of the headset.

Step 6

              Remove the face gasket bezel               
  • Use a T5 Torx screwdriver to remove the four 6.0 mm screws securing the face gasket bezel to the headset.

Use a T5 Torx screwdriver to remove the four 6.0 mm screws securing the face gasket bezel to the headset.

Step 7

  • Do not try and pry the face gasket bezel off, or you will damage the headset.
  • Grab the left edge of the face gasket bezel with your hand and slide it off of the headset.
  • During reassembly, visually verify the clips on the face gasket bezel are aligned with the headset before sliding it into place.

Do not try and pry the face gasket bezel off, or you will damage the headset.

Grab the left edge of the face gasket bezel with your hand and slide it off of the headset.

During reassembly, visually verify the clips on the face gasket bezel are aligned with the headset before sliding it into place.

Step 8

  • Repeat the previous step for the right side of the face gasket bezel.
  • Remove the face gasket bezel.

Repeat the previous step for the right side of the face gasket bezel.

Remove the face gasket bezel.

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.

To reassemble your device, follow the above steps in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Valve Index Answers community for help.

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Author

                    Sam Omiotek                     

Member since: 02/25/2019

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