Difficulty

Moderate

Steps

9

Time Required

                          5 - 10 minutes            

Sections

2

  • Plastic Case
  • 5 steps
  • Battery
  • 4 steps

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Introduction

What you need

Step 1

              Plastic Case               
  • Remove the SIM card, that is located on top of the Jetpack.

Remove the SIM card, that is located on top of the Jetpack.

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Step 2

  • With the device on its back and the label facing you, remove the rubber screw cover on the top left corner of the device.
  • Under the rubber circle, remove the 1.25 mm screw using a Philips #00 screwdriver.
  • You may need to peel back a piece of double sided tape covering the screw hole.

With the device on its back and the label facing you, remove the rubber screw cover on the top left corner of the device.

Under the rubber circle, remove the 1.25 mm screw using a Philips #00 screwdriver.

You may need to peel back a piece of double sided tape covering the screw hole.

Step 3

  • Remove three 1.25 mm screws.

Remove three 1.25 mm screws.

Step 4

  • Use a plastic opening tool at the seams and pry open the case.

Use a plastic opening tool at the seams and pry open the case.

Step 5

  • Once the cover is off, this is what your device will look like.

Once the cover is off, this is what your device will look like.

Step 6

              Battery               
  • Once you have the case off of your device gently pull your battery away from the device.
  • Do not attempt to completely remove the battery, as it is still attached to the motherboard by wires.

Once you have the case off of your device gently pull your battery away from the device.

Do not attempt to completely remove the battery, as it is still attached to the motherboard by wires.

Step 7

  • With a pair of ESD Tweezers remove the yellow tape covering the battery wires.

With a pair of ESD Tweezers remove the yellow tape covering the battery wires.

Step 8

  • After removing the tape you may use the ESD Tweezers to remove the wiring harness from the circuit board.
  • Do not squeeze the wires to hard you may damage them and cause a short.

After removing the tape you may use the ESD Tweezers to remove the wiring harness from the circuit board.

Do not squeeze the wires to hard you may damage them and cause a short.

Step 9

  • You may now replace the battery in your Verizon Ellipsis Jetpack MHS800L.

You may now replace the battery in your Verizon Ellipsis Jetpack MHS800L.

To reassemble your device, follow these instructions in reverse order.

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                                                                                      6 other people completed this guide.                                             

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                                      with 3 other contributors 

                    Richard J Porras                     

Member since: 01/23/2016

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Jeff Lovett - Mar 12, 2017

Reply

I’d like to let you know that after step 9, it is possible to unwrap the battery and break loose the circuit board on the battery. At which point you can reinstall the circuit board in the router with no battery attached. This makes the Jetpack plug-in only which is all I need it for anyways. It was a great and free fix for my swollen battery.

Thanks for the article!

bevrievley - Apr 18, 2017

Reply

Opps, I think that steps 3 & 4 have been reversed. You can’t get to the “3 additional screws” until you’re looking at the red cover which is below the black cover that needs to be pried off first.

Otherwise, the process seems to be going well.

imsonnyburnett - Apr 24, 2018

It’s unclear. Once you unscrew that first screw, you have to remove the TOP black portion (the picture looks like you’re removing the bottom). Once you remove that top portion, the red plastic is exposed, revealing the three other screws.

And – continuing with step 5, there are some plastic “snap” locks between the red and black covers – 5 by my count, 2 along each of the long edges, 1 along the charging port edge. Always good to pry carefully.

Once apart, battery is on bottom and can be easily removed/replaced as per steps 7 & 8.

baily jacoby - Jul 30, 2018

Reply

now how do we FORCE a factory data reset without the admin password?