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Flash does not work when flash button is pressed.
If the camera is in macro mode, the flash will automatically be disabled. Take the camera out of macro mode or reset it to turn on the flash.
The flash will not work if the battery is low. Try recharging or replacing your battery.
If the flash still does not work, it may need to be replaced.
The SD card is difficult to remove or will not remove from the device.
If your SD card is stuck in the device, it may have been inserted incorrectly. Try carefully removing the card with tweezers.
The Lens will not extend when taking a photo resulting in blurry and unclear photos.
If the lens is stuck and not extending out, try to refresh your camera. This can be done by removing the SD card and battery. Wait for a bit then reinstall the SD card and battery and power on the device.
Look for dust and other obstructions that may be preventing the lens from extending. To clean this out use a q-tip.
Gently tap the metalwork just in case it got stuck by pressure while in its case. If this does not work, you may have to replace the lens. See how to replace the lens in this guide.
Power button does not turn camera on when pressed down.
If the camera does not turn back on after being shut off, you may have to take out the batteries and reinsert them to power the camera back up again.
If the camera shuts off automatically, you may have selected the “Auto Power Off” option in order to conserve battery power. To turn this option off, go through the “Set” options until you reach the screen to disable “Auto Power Off”.
If the camera does not turn on, the batteries may be dead. Replace with new AAA batteries and try again.
If the on button is jammed or broken, you will not be able to turn on the camera. You may need to replace the on button.
You may get a black screen after trying to turn on the camera, which probably means the LCD screen is damaged. Learn how to replace the screen in this guide.
Batteries are not working and will not turn the camera on.
If you place new batteries in the camera but it does not power on, it may be because you are using the wrong kind of batteries. Ni-CD batteries may not be suitable for this device as they have a low voltage. Try using Ni-MH or alkaline batteries instead.
