Difficulty
Moderate
Steps
15
Time Required
15 - 20 minutes
Sections
3
- Battery
- 3 steps
- Repairing VTech Touch and Swipe Baby Phone Screen Alignment
- 9 steps
- VTech Touch and Swipe Baby Phone Touchscreen Contact Cleaning
- 3 steps
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Introduction
What you need
Step 1
Battery
- Using a Phillips #1 screwdriver, remove the 4.8mm screw on the battery cover by twisting the screwdriver counter-clockwise.
Using a Phillips #1 screwdriver, remove the 4.8mm screw on the battery cover by twisting the screwdriver counter-clockwise.
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Step 2
- Remove the two AAA batteries by pulling on one end of the battery and lifting it straight out.
Remove the two AAA batteries by pulling on one end of the battery and lifting it straight out.
Step 3
- When reassembling, align the notch on the battery panel with the slot on the phone.
When reassembling, align the notch on the battery panel with the slot on the phone.
Step 4
Repairing VTech Touch and Swipe Baby Phone Screen Alignment
- Remove four 13.8mm screws from the back of the device using a Phillips #1 screwdriver.
Remove four 13.8mm screws from the back of the device using a Phillips #1 screwdriver.
Step 5
- Remove a single 4.8 mm screw with a Phillips #0 screwdriver and lift away the battery pack being careful of the wires.
Remove a single 4.8 mm screw with a Phillips #0 screwdriver and lift away the battery pack being careful of the wires.
Step 6
- Remove two 7.2 mm screws with a Phillips #0 screwdriver.
- Slide off the spring.
Remove two 7.2 mm screws with a Phillips #0 screwdriver.
Slide off the spring.
Step 7
- Remove the single 7.5mm screw with a Phillips #0 screwdriver.
- Lift up the black plastic piece.
Remove the single 7.5mm screw with a Phillips #0 screwdriver.
Lift up the black plastic piece.
Step 8
- Remove four 7.5mm screws with a Phillips #0 screwdriver.
Remove four 7.5mm screws with a Phillips #0 screwdriver.
Step 9
- Remove the two buttons, noting how wires are placed for reassembly.
Remove the two buttons, noting how wires are placed for reassembly.
Step 10
- Lift the button board up and away to clear room for lifting the motherboard.
- Tilt the assembly up but being wary that it is still attached to the front panel.
Lift the button board up and away to clear room for lifting the motherboard.
Tilt the assembly up but being wary that it is still attached to the front panel.
Step 11
- Slide the toothed slider towards you to remove.
Slide the toothed slider towards you to remove.
Step 12
- To reassemble, align the two black lines together by moving the belt back and forth.
- Once aligned reinsert the toothed slider at the exact point shown.
To reassemble, align the two black lines together by moving the belt back and forth.
Once aligned reinsert the toothed slider at the exact point shown.
Step 13
VTech Touch and Swipe Baby Phone Touchscreen Contact Cleaning
- Lift the assembly to gain access to the connection point under the assembly.
Lift the assembly to gain access to the connection point under the assembly.
Step 14
- Remove the two 7.5 mm screws with a Phillips #0 screwdriver.
Remove the two 7.5 mm screws with a Phillips #0 screwdriver.
Step 15
- With the connector removed, clean both of the boxed sections with rubbing alcohol on a cotton swab. Allow a minute for the alcohol to dry before reassembling.
With the connector removed, clean both of the boxed sections with rubbing alcohol on a cotton swab. Allow a minute for the alcohol to dry before reassembling.
To reassemble your device, follow these instructions in reverse order.
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Author
with 7 other contributors
Sean Webb
Member since: 09/04/2015
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2 Guides authored
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Team
USF Tampa, Team 2-4, Sullivan Fall 2015
Member of USF Tampa, Team 2-4, Sullivan Fall 2015
USFT-SULLIVAN-F15S2G4
3 Members
6 Guides authored
Lars Gilbert - Mar 11, 2018
Reply
Before I attempt this: Does this address the problem of the touch screen no longer responding and the device playing the same sound repeatedly?
Lars Gilbert - Mar 15, 2018
Reply
Well, the answer to my own question is “no”.
Jason Chu - Dec 4, 2019
Reply
What if the unit is only 1 week old. Unlikely to be contact cleaning issues